Physical Damage can occur from accidentally dropping or shaking the hard disk whilst its on and operating.
Software Damage, such as the files systems errors or bad sectors can be either caused by something as simple as improper shutdown, unplugging or even viruses.
or if you have personal information on it you may not even know what precious data you had saved!
This is not the end thought! Don't fret! The best thing to do is to power down the computer or unplug your hard drive IMMEDIATELY!
Most of the time if there are errors, and you keep trying to access your files you may cause MORE DAMAGE!
We can usually recover all your files and data 90%+ of the time!
There are various stages of recovering your data, first we offer a free quote and diagnosis of your drive (if you bring it in) and then we inform you the best form of action.
Whether it possible to be fixed, needs more testing (hardware based) and how long it could take us to recover all your Data.